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Welcome to Yooz

The world of money transfer is changing rapidly...

So fast that money transfer operators (MTOs) are at risk. Think Kodak, Nokia and Blackberry. Driven by changes in technology (cheaper and faster to move money than ever before) and customer sentiments (transparency), MTOs need new revenue streams that do not depend on FX margins. 

It's possible to get left behind...


Kodak invented the digital camera, but couldn't stop selling film


Nokia refuse to join the Android bandwagon


Blackberry released BBM on iOS and Android 3 years too late

Mobile Money Providers Score a Major Win – But Are They at Risk of Losing it All?

The 2019 State of the Industry: Mobile Money Report has revealed a major milestone that the industry crossed last year: more than 1 billion mobile money accounts. The industry continues to evolve rapidly and the threat from over-the-top players is more real than ever before. The billion-dollar question is, what next? 

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They have diversified their revenue streams and are on a path to lowering transaction fees, which will allow them to compete when fees go to zero or near-zero. 

What about you?

It will take at least two years to build and grow additional revenue streams.

About Yooz

Co-founded by Arunjay Katakam, Yooz is a money transfer consultancy with a core belief: migrants should be able to send as much or as little as they want as fast as they need to and at real exchange rates with no hidden fees and no hassles. As the marginal cost of transferring money reducing to near zero – Arunjay is looking to transform the international remittances industry one payment at a time.

Key principles


Funds should only be accepted once the MTO is sure they can be delivered. 


MTOs should aim to provide cross-border payments within 60 seconds


Fees and FX rates should always be shown to the sender before they commit to the payment. No hidden fees and no hassles.

Confidence and security

Senders should be given certainty that they are sending funds to the correct account through some form of confirmation of payee

The Power of Micro Money Transfers

Remittances, like most dominant financial services, penalise the poor while sending large amounts of money cross-border os relatively cheap, small transactions incur huge fees. As a result, many people don't send small sums of money, instead they save up to make monthly transactions. On average, a Mexican migrant remits $300 13 times a year; but back home, imagine the cash crunch in between 'paydays'. $20 goes a long way towards staples like airtime, food and utilities. More frequent transactions can have a profound impact on smoothing out income and allowing impoverished households to better save, plan, invest and grow.

This book explains why micro money transfers matter, the impact they have on peoples' wellbeing, and the importance of transparency in an industry riddled with 'confusion' pricing.

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It also outlines how the future of micro money transfers will develop, and how additional financial services can be layered on top to welcome the underserved into the formal financial system. Finally, this book provides money transfer operators with a blueprint on how to pivot your business model and future proof your business.

About Arunjay

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Motivated by his passion for financial inclusion and solving poverty, Arunjay is focused on how he can use technology for good, breaking down barriers to democratise money. A highly regarded payment expert with strong strategic and analytical skills, Arunjay worked with the GSMA Mobile Money programme for five years. Where he provided a comprehensive understanding of the evolution of mobile money including analysing the impact of new technologies and business models. As advisor to the Head of Mobile Money, in 2018 Arunjay led the strategy pivot to a Payments as a Platform approach and helped secure $17m funding for phase 4 of the programme. 

Arunjay helped set up the DFS Lab, and designed the programme to support start-ups in emerging markets. He runs DFS Lab’s fintech bootcamps, five-day design sprints to build and test concepts. And he has mentored over 20 start-ups, including Nala, NobuntuNumiPezeshaPulaTaniHub and Teller

A true global citizen, Arunjay moved half way around the world from India to Trinidad and Tobago at the tender age of 22. He has since visited over 30 Countries across six Continents.


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2013 State of the industry: mobile financial services for the unbanked

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Embracing payments as a platform for the future of mobile money

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Setting up shop: Strategies for building effective merchant payment networks


Moving beyond access to design: the relevance of the Level One Principles for the gender DFS gap

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2013 State of the industry: mobile financial services for the unbanked

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